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Meet Tom Calloway |
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At
the age of 8, Tom Calloway became a mechanic by repairing bicycles for
children in his neighborhood. He has
been a mechanic ever since. Today he
is a Master Mechanic. |
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In
his teens, Tom best friend’s father would teach him to work on his car to
give him hands on experience… and to keep his hands clean! |
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After graduating from
high school, Tom had to make a decision on what direction to take in life.
“I wanted to do something I was good at, would enjoy to retirement and
had a passion for. That was working on
cars.” He went to vocational school
and trained to become a mechanic. |
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In the 1970’s Tom
worked at a Ford dealership where he gained plenty of opportunity to “Fix Or Repair
Daily.” The occasional European car that came
through the shop, gave him his first exposure to European cars. It was then he first discovered the joy of
working on German cars. He was
challenged by their sophistication and developed an appreciation for their
intricate nature and their advanced technology. Being the only mechanic in the shop
interested in working on European cars gave him the on-the-job-training with
Euro-cars that his vocational training had lacked. |
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“European cars seem to
be 10 years ahead of the technology of domestic cars. My decision to work exclusively on European
cars was driven by a desire to stay ahead of the curve. They give me a great mental exercise, plus
the satisfaction of repairing them.” |
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In 1982 he became the
Service Manager at a Lincoln Mercury dealership, a position he held until he
started his own business in 1990. This
is where he learned that the Customer was as important as the vehicle - a lesson
he was to take to heart. But he missed
the hands-on mechanical work and decided to open his own shop where he could
work on the types of cars he enjoyed the most - German cars. |
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Disappointed
with the bureaucracy of dealerships that isolated the Customers from the
mechanics, Tom created a different type of service environment when he opened
his own shop: “My Customers walk into my office and speak to me directly. And I am the person who will be servicing
their car. There is no middle
man. In the process, they learn that I
have a real passion for European cars.
They know that I will take good care of theirs.” |
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BMW |
Mercedes Benz |
Audi |
Volkswagen |
Master Mechanic |
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Calloway European Automotive, Inc., 6117-B Clark Center Ave, Sarasota, FL 34238,
tel 941-921-2575 |
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